Logistics Tracking

Thank you for choosing our store! To help you track your package's shipping progress in real-time, we've partnered with 17TRACK—a global all-in-one package tracking platform supporting 3100+ carriers and 190+ airlines worldwide. You can check your order's logistics status through the following methods, enjoying 99.9% tracking accuracy and real-time updates.

How to Check Logistics Information?

We recommend using our official partner platform 17TRACK for the most reliable tracking experience. Follow these simple steps:

Locate your unique tracking number in the "Order Details" section of your account (it will also be sent to your registered email after shipment).
Visit the 17TRACK tracking page: https://t.17track.net/en
Paste your tracking number into the search bar → Click "Track" → The system will automatically recognize the carrier (supports 80%+ carrier auto-recognition) and display real-time logistics updates.

Note: You can also track via 17TRACK's mobile app (15 million+ global users) for on-the-go updates, or use the tracking widget embedded on our website for direct queries.

Logistics Status Explanation

Status Name	Description
Order Confirmed	Your order has been verified and is being prepared for shipment
Item Shipped from Warehouse	The product has been shipped from the warehouse and is waiting for logistics pickup
Logistics Collected	The package has been received by the logistics provider and transportation has started
Customs Clearance in Progress	The package is undergoing customs inspection in the destination country
Customs Clearance Completed	The package has passed customs inspection and continues domestic transportation
Out for Delivery	The package is being delivered by the local logistics provider
Delivered	The package has been successfully delivered and signed for by the recipient

If you encounter any issues during logistics tracking (e.g., no updates for 3+ business days, incorrect status, or missing packages), please contact our customer service team through the following channels:

Customer Service Email: hongkonglon@hotmail.com
Online Customer Service: Real-time consultation via the "Help Center" on the homepage
Working Hours: Monday-Sunday 9:00-20:00 (GMT+8)

Wish you a smooth and enjoyable shopping experience!